Privacy Policy

Your privacy is important to Evergreen Cleaning Services. This Privacy Policy explains how we collect, use, communicate, store, and protect personal information.

Before or at the time we collect personal information, we will identify the purposes for which the information is being collected.

We will collect and use personal information only for the purposes identified by Evergreen Cleaning Services, for compatible business purposes, with the individual’s consent, or as required by law.

We may collect information such as your name, email address, telephone number, service address, booking details, payment information, and communication preferences to provide cleaning services, manage appointments, process payments, send service updates, and respond to customer enquiries.

We will retain personal information only for as long as reasonably necessary to fulfil these purposes or meet applicable legal and business requirements.

We will collect personal information through lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal information should be relevant to the purposes for which it is used and, where necessary, accurate, complete, and up to date.

We will protect personal information using reasonable safeguards against loss, theft, unauthorised access, disclosure, copying, use, or modification.

Evergreen Cleaning Services does not sell or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

Customers who opt in to receive text messages may receive booking confirmations, appointment reminders, payment updates, service updates, important notifications, and promotional offers. Customers may receive up to four messages per month. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

We will make information about our privacy practices available to customers upon request.

Evergreen Cleaning Services is committed to conducting business in accordance with these principles to protect the confidentiality and security of personal information.